Shipping Information:

We ship all our packages via major shipping carriers and use our discretion to select the most cost efficient and appropriate shipping method. Shipping charges vary by destination and product weight and are based on standard shipping rates charged by the carrier.

Please note, we are not responsible for incorrect delivery addresses.

Products ordered before 12:00 pm ET are usually shipped the same day.

Shipping Methods:

Standard Ground (delivered within 2 to 7 business days) 2nd Day Air (delivered within 2 business days after shipping) Next Day Air (delivered next day by 3:00 pm)

Refund, Returns and Cancellation Policies:

We guarantee your complete satisfaction with the products you purchase from eurogrocer.com. Our pre-shipping quality control process ensures that every product shipped from our warehouse is in perfect condition. However, if you are not happy with the products you have received, or the products have arrived damaged or spoiled, please follow the return procedure described below.

Products may be returned within 7 days of receipt if they have not been opened and are still in their original packaging. Please e-mail us to get return authorization and instructions at service@oliveoilwarehouse.com.

Please include in your e-mail the following information: •Order Number as it appears on your shipping invoice or order confirmation e-mail. •Order Date. •Description of the product you want to return. •Description of the reason for the return.